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When you buy a product, it is normal that it conforms to the expected use as well as the description given. In order to protect the consumer, a legal guarantee of conformity has been created by the legislator.
It lasts for two years and applies to defects present at the time of purchase of the product.
It is mandatory and Feider scrupulously respects it by submitting all of its products to certificates of conformity.
All our tools are guaranteed for 2 years * and you can benefit from an additional year for free, by creating a MySwap account within 30 days of purchase. This space has been designed to simplify your administrative procedures in the event of a problem with one of our tools (see the article “Do you know MySwap?”).
We warrant the product against defects in material and workmanship for a period of 2 years from the date of original purchase. The warranty applies if the product is for household use. The warranty does not extend to failures due to wear and tear and normal damage. We agree to replace parts classified as defective by the designated distributor. We do not accept responsibility for the replacement of the machine, in whole or in part, and / or for damages resulting from it.
The warranty does not cover breakdowns due to insufficient maintenance, assembly, adjustment or abnormal operations of the product, parts subject to normal wear and tear.
The warranty does not extend to shipping and packaging costs, to the use of the tool for a purpose other than that for which it was designed, to the use and maintenance of the machine in a manner not described in the user manual.
In the event of a problem, our teams are at your disposal. We invite you to contact us using this form.
* accessories, batteries, chargers and consumables are not affected by this 2-year warranty.
Our tools are guaranteed for 2 years * and you can benefit from an additional year for free, by creating a MySwap account within 30 days of purchase. This space was designed to simplify your administrative procedures.